Important Coronavirus Update. Learn More →
Office Policies

Here at Morita Orthodontics we strive to offer the most optimal orthodontic care to patients in and around Aiea and Honolulu, Hawaii. We are a state of the art practice offering state of the art orthodontic technology. Our orthodontic solutions include but are not limited to Invisalign, Invisalign Teen and clear braces. At Morita Orthodontics we are open to serve you, answer questions or schedule an appointment. Read below for additional information about our office policies.

Office Hours

Aiea Office

Monday & Tuesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m. (One Thursday per month)
Friday: 8:00 a.m. – 5:00 p.m. (One Friday per month)
Saturday: 7:00 a.m. – 12:00 p.m. (One Saturday per month)

Honolulu (Ala Moana) Office

Wednesday & Friday: 9:00 a.m. – 5:30 p.m.
Thursday: 9:00 a.m. – 5:30 p.m. (One Thursday per month)
Saturday: 7:00 a.m. – 12:00 p.m. (One Saturday per month)

Holidays: Our Aiea and Honolulu orthodontic locations will be closed on these recognized holidays: New Year’s Day, Dr. Martin Luther King Jr./President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day and Christmas Day.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours’ notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment.

After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Email & Text Reminders

For your convenience, we now have email & text reminders available to all patients. If you are interested in activating these reminders, please inform a member of our staff during your next visit. You should begin receiving appointment reminders via text or email based on your notification preferences shortly thereafter.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

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Locations

1441 Kapiolani Blvd #1000, Honolulu, HI 96814

1441 Kapiolani Blvd #1000, Honolulu, HI 96814

98-1247 Kaahumanu St #325, Aiea, HI 96701

98-1247 Kaahumanu St #325, Aiea, HI 96701

Notice of Temporary Closure

RE: COVID-19 (Coronavirus)

To our valued patients,

In order to prevent the spread of COVID-19 (Coronavirus), President Trump, the American Dental Association and the Hawaii Dental Association are recommending all dentists postpone nonemergency dental procedures for 2 weeks. Our practice is committed to protecting the community and avoiding using valuable resources that our first responders and frontline healthcare providers will need.

Our office will be closed effective today, Wednesday, March 18, and we plan to resume regular hours on Wednesday, April 1. If you are experiencing a true dental emergency including swelling or severe tooth pain, please call your general dentist office, and listen closely as emergency contact info will be available. For all nonemergent questions, please email us at [email protected].

We are so sorry for the burden this places on your schedules, but your continued health and safety are our number one priority. Our office is working diligently to reschedule all patients with existing appointments within the next 2 weeks. We will continue to evaluate the situation as it evolves and determine on a weekly basis when it is appropriate for us to return to normal orthodontic patient care. We ask for your compassion and understanding at this time as we all work together to keep Hawaii healthy.

Sincerely,

Your Morita Orthodontics Ohana